10 Lessons Package

Service Description

- This package is perfect if you prefer to have your lesson every second week - Perfect choice for your preparation for studio sessions or an important concert Offer a 10 singing lessons-coupon as a gift, to a friend or family member.

Cancelation Policy

TERMS AND CONDITIONS These Terms aim to guarantee a well-organized system within TSE. Those Terms apply to everyone involved in its activity (students, Vocal Coaches) and are designed to assure the student’s progress, positive educational actions from the Vocal Coaches and the good functioning of internal administrative tasks. TERMS OF REGISTRATION The registration at The Singing Experience asbl is based on a subscription principle: • Annual: the number of annual sessions changes from year to year (between 30 and 35 sessions) and it is based on the Luxembourg school calendar. Students subscribing for one year commit for the whole season. • 10 sessions: From the day of purchase on, the student has one entire year to schedule the sessions, after that, the latter will expire. • Punctual sessions: 1-hour lesson or workshops. TERMS OF PAYMENT Payments are done at the moment of the subscription: • online per PayPal or Credit Card • per bank transfer or in Cash The Payment of the annual subscription only can be done in 2-3 times and has to be done at the reception of the invoice. (If you subscribe in September and choose to pay in 2 times, an invoice will be sent to you in September, a second one in January. If you subscribe in September and choose to pay in 3 times, an invoice will be sent to you in September, a second one in January and the last one in March.) The total amount of the 10 sessions, single lesson or workshops can be paid online, per bank transfer or in Cash before the beginning of the session. The participation and access to the sessions are validated by their payment. TSE’s Bank account Infos: IBAN: LU BIC: Please mention your name and invoice information. DELAY IN THE PAYMENT • Annual Subscription: In case of non-payment (2 months after the invoice was sent), the scheduled sessions will be canceled until further payment. The canceled session will not be recovered nor refunded. • 10 lessons subscription: In case of non-payment after the first session, the scheduled sessions will be canceled until further payment. The canceled session will not be recovered nor refunded. • Single lessons or workshops: In case of non-payment of the session, no new schedule will be accepted until reception of the payment. REFUND CASES • Moving out of the country (the distance would make it impossible to attend to the sessions). In this case, a letter or an e-mail has to be sent to TSE at least 2 months before the last session with the student that is moving out of the country. The student can also inform TSE by phone or during a lesson by talking with his respective Coach. • Extended sick leave/Accident: The student has to inform TSE as soon as possible (e-mail, phone call). A justification from the doctor can be asked by TSE. CATCH-UP CLASSES • Lessons canceled by Vocal Coach: The Vocal Coach commits to catch-up all the lessons that got canceled to her/his initiative (illness, concert). • Lessons canceled by the student: The student has to inform at least 24hours in advance of his absence otherwise the lesson won’t be recovered nor refunded. ABOUT CONCERTS Throughout the year TSE students can participate in concerts, jam sessions, open stage or open mic evenings, organized by TSE. Those events can be filmed or photographed in a purpose of documenting and publishing the event on social media. Please inform TSE if you don't wish to be filmed or photographed during these events.

Contact Details

• 58 Grand-Rue, Differdange, Luxembourg

  hello@tse.center